Backorders Terms & Conditions

General Terms

  1. Payment: Your credit card will be charged at the time you place your order.
  2. Backorder Notification: You will be notified via email when an item is on backorder and again when it is back in stock.

Shipment Backorders

  1. Delivery of In-Stock Items: Items in stock will be shipped within the standard handling time, unless otherwise specified on the product detail page.
  2. Backordered Items Delivery: Backordered items will be shipped as soon as they are back in stock.
  3. Refund Policy: You may request a full refund for any backordered items before they are processed for shipping.

Delivery Backorders

  1. Notification: You will be notified by email when the backordered product becomes available and assigned a delivery date.
  2. Extended Delays: There may be extended delays for backordered products.
  3. First-Come, First-Served: Backorders are processed on a first-come, first-served basis.
  4. Order Fulfillment: Orders are fulfilled in the order they are received.

Modifications and Cancellations

  1. Changes and Cancellations: For any order modifications, cancellations, or refund requests, please contact us via our toll-free line at 1-888-299-2746 or email us at [email protected].
  2. Customer Service: Our customer service team is available to assist with any questions or concerns regarding your backorder.

Additional Terms

  1. Stock Availability: Backorder fulfillment is subject to stock availability and cannot be guaranteed.
  2. Price Changes: Prices of backordered items are subject to change; you will be notified of any price adjustments before your order is processed.
  3. Policy Updates: These terms and conditions are subject to change without prior notice. Please review our terms periodically for updates.

Thank you for your understanding and patience with our backorder process. We strive to fulfill your orders as quickly and efficiently as possible.