FAQs

We are working on adding shipping options outside of US and Canada.

Meanwhile please provide us with list of products at [email protected], so we can provide you with shipping quote. We will also need shipping address to get accurate quote.

Please reach out to us at [email protected] or our toll-free line: 1-888-299-2746 and provide your original order number.

Also, please refer to our manuals, review appropriate manual and advise on missing parts based on the parts numbers and images in the manual.

All manuals can be found here: Assembly Manuals

Currently we do not have dedicated affiliate program for content creators and influencers.

However as a temporary solution we can provide you with special 5% off code that you can share with your followers. At the end of each month we run report and double up the 5% discount in form of commission to you.

Please reach out to us at [email protected] or our toll-free line: 1-888-299-2746.

SimFab Modular Flight Sim Cockpit has lifetime warranty on all metal parts, 5 years warranty on all non metal parts.

Please reach out to us at [email protected] or our toll-free line: 1-888-299-2746 and we will send you a prepaid return shipping label for the duplicate order. Please use original box to ship extra item back to us. Full refund will be issued the day item checks in back to our facility.

You will receive payable invoice from our US PayPal as EU merchant is not set up yet. VAT will be excluded since billing comes from US. Package will ship from our warehouse in EU, Bulgaria.

Please ensure you select or enter current and complete shipping address during PayPal payment process.

We are definitely interested to learn more about your company and products. Please provide us information about your company like if you have any exclusive distribution agreements with US or EU based distributors and if you plan on engaging in such. Also, what is your warranty policy, terms, service and process in case of defects?

Please reach out to us at [email protected] or our toll-free line: 1-888-299-2746.

First of all thank you for your service. Please reach out to us at [email protected] or our toll-free line: 1-888-299-2746 and we will provide you with a 10% discount code for our entire catalog.

We don’t offer such retail option because modifications need to be made to fit other seat to our frame. However we have available retail product for sim racing cockpit chassis Gen3 + DD conversion kit.

We are always open to make custom solutions for our customers. Please reach out to us at [email protected] or our toll-free line: 1-888-299-2746 with your exact inquiry.